Your Data, Protected
Red Otter Farms ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase from us.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.
We collect information that you provide directly to us, including:
Name, email address, phone number, billing address, and shipping address when you create an account or place an order.
Payment card details and billing information. We use secure third-party payment processors and do not store complete payment card information on our servers.
Details about your purchases, including products ordered, delivery preferences, and order history.
Information from your communications with us via email, phone, or chat, including customer service inquiries and feedback.
When you visit our website, we may automatically collect certain information about your device, including:
We use the information we collect for the following purposes:
To process and fulfill your orders, communicate about your purchases, and provide customer support.
To create and manage your account, save your preferences, and maintain order history.
To send order confirmations, delivery updates, and respond to your inquiries and requests.
To send promotional emails about new products and special offers (you can opt-out anytime).
To analyze usage patterns and improve our website, products, and services.
To comply with legal obligations and protect our rights and the rights of others.
We do not sell or rent your personal information to third parties. We may share your information with:
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
These measures include:
You have the following rights regarding your personal information:
Request a copy of the personal information we hold about you.
Request correction of inaccurate or incomplete information.
Request deletion of your personal information, subject to legal obligations.
Unsubscribe from marketing communications at any time.
We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand where our visitors are coming from.
You can control cookies through your browser settings. Note that disabling cookies may affect the functionality of our website.
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
We retain your personal information for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required by law. When we no longer need your information, we will securely delete or anonymize it.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
We encourage you to review this Privacy Policy periodically for any changes. Your continued use of our website after any modifications indicates your acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy or our data practices, please contact us:
Red Otter Farms - Privacy Team
Email: privacy@redotterfarms.in
Support: support@redotterfarms.in
Website: www.redotterfarms.in
Last updated: February 17, 2026
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